Privacy Policy
Last updated: 2 October 2026
Introduction
This Privacy Policy explains how Sumbawa Goods ("we", "us") handles information you provide through sumbawagoods.com. We operate a business-to-business export and sourcing service and collect only the information needed to respond to commercial enquiries.
Information we collect
When you submit a B2B quote request or a sample-kit request, we collect the details you provide: company name, contact person, business email, country, product interest, estimated volume, shipping address (for samples) and any message. We also collect basic, anonymised analytics about how the website is used.
How we use it
We use your information solely to respond to your enquiry, prepare quotes, arrange samples, fulfil orders and communicate with you about our products and the supply relationship. We do not sell your personal information.
Analytics & cookies
We use Google Analytics and Microsoft Clarity to understand aggregate website usage. These services may set cookies. You can disable cookies in your browser; the website will still function.
Data sharing
We share information only as needed to operate our service — for example with logistics and documentation partners involved in fulfilling your order — and where required by law. Enquiry details may be processed in our internal customer-relationship systems.
Data retention
We retain enquiry and order information for as long as necessary to serve the business relationship and to meet legal, tax and accounting obligations.
Your rights
You may request access to, correction of, or deletion of the information you have provided. Contact us at info@sumbawagoods.com.
Contact
For any privacy question, email info@sumbawagoods.com. We are based in Jl. Garuda No.12, Lempeh, Kec. Sumbawa, Kabupaten Sumbawa, West Nusa Tenggara 84316, Indonesia.